Privacy Policy

Overview

AIgent App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-tenant AI platform for real estate teams.

Information We Collect

Personal Information

• Name, email address, and contact information
• Organization details and team structure
• Account credentials and authentication data
• Profile information and preferences

Usage Data

• Chat conversations and AI interactions
• Document uploads and knowledge base content
• Platform usage patterns and analytics
• Technical logs and performance data

Multi-Tenant Data Isolation

Our platform uses strict tenant isolation to ensure your organization's data is completely separated from other users. Each organization operates within its own secure environment with dedicated data storage and processing.

How We Use Your Information

• Provide and maintain our AI platform services
• Process and respond to your AI interactions
• Improve our AI models and platform functionality
• Send important service updates and notifications
• Ensure platform security and prevent fraud
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all data transmission
• Secure cloud infrastructure with regular security audits
• Multi-factor authentication and access controls
• Regular security updates and vulnerability assessments
• Comprehensive backup and disaster recovery procedures

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in platform operations

AI and Machine Learning

Our platform uses AI and machine learning to provide personalized services. Your interactions help improve our AI models, but we maintain strict controls to ensure your data is used responsibly and in accordance with this policy.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Export your data in a portable format

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will securely delete or anonymize your data within 30 days, except where retention is required by law.

Cookies and Tracking

We use essential cookies to provide our services and improve user experience. You can control cookie settings through your browser preferences. We do not use tracking cookies for advertising purposes.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: