Terms of Service

1. Acceptance of Terms

By accessing and using Aigent ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Aigent is a multi-tenant AI platform designed for real estate professionals. The Service provides:

• Custom GPT builder with knowledge base integration
• White-label branding and customization
• Multi-tenant architecture with tenant isolation
• Real-time streaming chat interface
• User management and team collaboration tools
• Document upload and knowledge base management

3. User Accounts and Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring your account information is accurate and up-to-date
• Notifying us immediately of any unauthorized use of your account
• Compliance with all applicable laws and regulations

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload malicious code or content
• Attempt to gain unauthorized access to the Service
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate technical and organizational measures to protect your data and ensure tenant isolation in our multi-tenant architecture.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Aigent and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service, but grant us a license to use, store, and process such content to provide the Service.

7. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or other factors beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law, Aigent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Aigent operates, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: